Privacy Policy
Last updated: February 2026
Vecto ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect information you provide directly to us, including your email address when you sign up for early access, and data generated through your use of our service. When you connect your WhatsApp Business account, we process call metadata and conversation content to generate summaries and insights.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, to process and analyze WhatsApp call data to generate summaries and action items, to communicate with you about our services, and to comply with legal obligations.
Third-Party Services
Our service integrates with third-party APIs, including Meta’s WhatsApp Business API, to access and process call data. We only access data necessary to provide our core service. We do not sell your data to third parties.
Data Retention
We retain your data for as long as your account is active or as needed to provide our services. Call data and generated insights are retained according to your organization’s configured retention policy. You may request deletion of your data at any time.
Your Rights
You have the right to access, correct, or delete your personal data. You may request a copy of your data in a portable format. You may withdraw consent for data processing at any time. To exercise these rights, contact us at the address below.
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption at rest and in transit, access controls, and regular security assessments.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@vecto.app